Mcafee epo agent not updating

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Has anyone found a more convenient process for regaining client to server communication other than a restart?I am wondering, what does the Agent Log say about your update problem?The problem seems to be happening to our new laptops, which leads me to believe that we may have missed a setting while building the image for these laptops. 19 February 2007 Info Script Checking update packages from repository e POSA_ACSCRKAEPO.19 February 2007 Info Script Initializing update... 19 February 2007 Info Script Extracting catalog.z.Hello, I have a problem with a number of systems not showing up on our Epo server console.

One of a set of tools we're offering as a way to say thank you for being a part of the community.Go through your lists and ensure that the computers are only in the required group. Yes it seems that the default policy is set at 5 mins and I can ping the computer name from the epo server, it resolves the machine's ip address.. Thanks to everyone who replied to my query, it was in fact an issue with the agents GUID key in the registry.Which of the other logs should I try I have the following debug logs Frame Svc current/previous and Na Prd Mgr current/previous? Becasue the agent was included in the image all machines subsequently inherited the same agent GUID.servers in a new Vscan 8.5i group just weren't being updated and e PO wasn't communicating with the agent on lots of computers.Turns out that there was duplication of computer names. the log looks oktry what prak saysit is obviously getting to the server as is displayedthe other log tells you more if you save the previous - it is more diagnostici assume you are still at default policy that it is 5 mins and i assume you have checked the obvious - of can it resolve back etc Thanks Prak, Terry I have searched the directory listing for this machine name and nothing is returned I don't think there are duplicate machines.

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